Ryanair has sought to deny outright recent allegations made against them, accusing the airline of doubling the price of flights from Madrid to Santiago de Compostela in the wake of the train crash that took the lives of 79 people.
In a statement, the company refutes the testimony of some of the relatives of those who died, who had reported that the price of flights the Thursday morning after the tragedy, stating that in just two hours the cost of the flights went from 200 euro to 400 euro per person.
However, the claim that the price increase existed is not disputed, but rather Ryanair has explained that the passengers involved were booked via the website Rumbo, an on line travel company they have had a history of problems with, stating that Rumbo were “improperly selling Ryanair flights and inflated prices to passengers”.
Ryanair had previously sought a judgement to block Rumbo selling their flights, but the Supreme Court in Madrid granted permission to Rumbo, or Bravofly Rumbo Group as they were officially known, in a judgement in April of this year.
According to Ryanair, “these sites also charge hidden fees or wrongly show prices”, at the same time noting that Ryanair themselves sold flight seats on Thursday between Madrid and Santiago “with prices ranging from 18 to 194 euro”.
They also state that one complainant who was quoted the initial price of 471 euro, supposedly reserved with Rumbo, with a final price of 800 euro, shows that the online agent “inflated the price” and “improperly sold tickets to passengers”.
Filed under: http://www.theleader.info/article/40119/
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