The most important telephone numbers in Spain in 2023

When we have an emergency, sometimes we don’t know which number we have to use. And the truth is that it is always advisable to have a list of those numbers that you may be forced to call if you have any problems or unforeseen circumstances.

The most important telephone number to know is 112. That number, 112, summons emergency help for any situation, and the operators speak English, unlike many of the other services we will list. If you call 112, you should first make yourself aware of your exact location in order to make it easier for help to be sent.

A word of note for British visitors to Spain, despite persistent internet rumours, the telephone number 999 does NOT work in Spain. 112 is the European emergency number.

The most important phone numbers

In the following list, you will have complete information on the telephone numbers that we may need at any given moment in our lives. Remember though, you may need to be able to speak Spanish.

112: Emergencies

For any emergency, 112 is the number that connects you with Health Emergencies, Firefighters, Civil Protection or Security Forces. Once the call is activated, all police, health, firefighting, rescue and Civil Protection resources will be activated to meet the citizen’s demand. 112 will also work if you do not have mobile coverage on your network, and even if the phone is locked or without a sim card.

062: Guardia Civil

For example, if a relative has disappeared, you can immediately call 062 of the Guardia Civil. If the person is a minor, you can call 116000, a line of the Anar Foundation that deals with these cases of missing children and adolescents in Europe. The Guardia Civil are also responsible for traffic policing on a national level.

091: National Police

For example, if you see a robbery and you want the Police to hunt down the perpetrator, call 091, the National Police emergency telephone number.

061: Medical emergencies

In the event of a health emergency, this telephone number is the key to requesting an ambulance, for example.

092: Local Police

For any circumstance within the boundaries of a town or city, you can make use of 092. For example, a Local Police patrol will be able to help you if there is excessive noise in your street or if there is a badly parked car that does not let you leave the garage.

024: Suicide helpline

This suicidal behaviour hotline operates every day of the year. It offers support to people who are considering committing suicide and also to their relatives. There is a translation facility built in. Outside the public sphere, we can also make use of the Telephone of Hope (717 003 717) and the Fundación Anar, specialised in minors (900 202 010).

016: Victims of abuse

016 is available 24 hours a day and also provides a legal advice service from 8:00 a.m. to 10:00 p.m. Monday through Sunday. We are talking about a free, confidential telephone number open to anyone who requires information, advice and support, and the call does not leave a trace on the bill. A translation facility is also built in.

010: Municipal information

In this 010 switchboard you can answer various questions about the services of the municipality. Or the processing of files, presentation of complaints and suggestions and claims, in addition to other procedures.

011: Traffic

To find out about the existing traffic at a specific point in the country, you can call 011. Thus, they will give you all the information from the DGT about the roads and they will detail all the incidents.

060: Citizen attention

From 060, they offer you information on public services and procedures provided by the Administration, such as financial aid, subsidies or scholarships. Other telephone numbers to take into account are: Infocáncer 900 100 036, FAD Juventud 900 161 515, and Against Gambling 900 200 225. There are also those for Alcoholics Anonymous 985 566 345, Red Cross 900 221 122, Firefighters 080 and Civil Protection 1006.

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