AI tools pose risk to business security

The use of Artificial Intelligence (AI) tools in business can pose a serious danger to the security of your data and computer equipment. This was stated by the company specialised in cybersecurity, Kaspersky, after the publication of a study that shows how the majority of managers who use this technology do not have specific training.

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Specifically, although “the majority of Spanish businesses are unaware of how Artificial Intelligence works and the advantages of Generative Artificial Intelligence (GenIA), 46% plan to use these systems in their companies,” explained Kaspersky.

Additionally, the study showed how, despite being concerned about tools like ChatGPT using sensitive information, half of the executives surveyed plan to automate daily employee tasks. In fact, 43% are considering integrating it into their own routines.

As Kaspersky analyst David Emm explained, “the gap between implementation and understanding of technology is currently the biggest risk for companies.” This would be because “these systems offer a simple way to perform tasks that require a lot of resources, skills and experience in a matter of minutes.”

However, “it must be taken into account that teams innocently use these tools to improve productivity, but once the data is entered into a GenIA tool, it can be exploited beyond the company, compromising corporate security,” he explained.

Thus, another aspect to take into account regarding the use of Artificial Intelligence in the workplace is the privacy of business data. In fact, 25% of those who use ChatGPT at work do not know what happens to the data they enter into the tool, according to another study carried out by Kaspersky among business AI users in Spain.

In this sense, awareness and regulation by companies becomes crucial to keep information secure, but 45.5% of organisations do not have any internal regulations regarding the use of ChatGPT, according to the employees surveyed. For their part, 19% affirm that there are rules, but they are not clear enough; 7% point out that the rules are clear, but they are not followed; and only 27% are clear and, furthermore, fulfilled.

“If there is a desire to delegate critical activities and functions to AI systems, it is essential that senior management understand how it affects data management processes, including what information can and cannot be used. “AI brings clear business benefits, but it is important to have cybersecurity experts establish an environment in which this technology can be used safely and productively,” concluded David Emm.

In parallel with Kaspersky’s analysis, it is worth remembering that many small businesses already use, in one way or another, Artificial Intelligence in their activity. This is shown by the data provided by the company specialised in digitalisation, Hubspot, which explains the adaptation that small and medium-sized businesses are having to digitalisation.

“Artificial Intelligence (AI) is rapidly changing how we work, consume and interact,” they stated. According to Hubspot’s study, 80% of sales, marketing and service leaders in Small and Medium Businesses believe that AI can facilitate competition with larger companies in their respective sectors. Additionally, 67% say that if AI and automation were fully implemented in their companies, they would experience unprecedented growth.

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